Ouna drying focus on the customer's pre and after-sales service, to provide users with satisfactory solutions, quality products, perfect after-sales service, is the promise of Europe to get dry, in order to win every customer satisfaction.

Optimization scheme design：We communicate with the user, to understand the actual needs of users, to provide users with the best design...
   Equipment upgrading：We fully take into account the user in the process of enterprise development capacity, energy and other new needs, we provide you with a new reform program, save your money...
 Operation training service：When equipment is delivered, we provide you with a comprehensive equipment use, maintenance, easy maintenance of training services, and provide written documentation to avoid employee turnover caused by equipment downtime...
 Incoming test service：We have the material test center perfect, welcome new and old customers to provide all kinds of material in field sample...

Ouna take drying service process：

1、Pre-sale： 
 Build customer files, get in touch with customers, this paper introduces relevant technology and equipment factory, know about the need of customers, recommend the appropriate equipment, implement sample and relevant technical preparation, improve the technical parameters.
 2、Sale：
 Provide user related drawings, technical information, coordinate the installation and construction of user equipment, to inform users of the production speed, quality of production. Ensure user engineering progress and equipment manufacturing to coordinate. Handle unexpected events and keep good communication with users.
 3、Customer service：
 ①Sent to the user guide installation, commissioning until delivery.
 ②Responsible for the operation of the user related personnel, maintenance skills training. 
 ③Provide long-term high quality spare parts. 
 ④Equipment warranty period of one year, in acceptance after a year of internal equipment itself quality caused by the equipment damage, is responsible for free repair, such as due to the fault caused by improper operation charge fee, and the implementation of the maintenance of 48 hours of service, that is, in must be received within a user's information is the first 24 hour answer problem families, if not on the phone to solve, in the next 24 hours rushed to the site to solve the problem. 
 4、Basic service flow chart